Before You Contact Us — Check the Guides First
Most Delta Executor problems have already been diagnosed and documented. Before sending a support message, check if your issue is covered in one of the guides below. You will usually get a faster answer from a guide than from waiting for a reply.
- Delta Not Working After Roblox Update — If Delta stopped working suddenly, Roblox likely pushed a client update. This guide walks through how to check, what to do while waiting for a Delta patch, and how to fix it on Android, iOS, and PC.
- Key Not Working — Invalid key, expired key, verification loop stuck, blank key page. All covered with exact fixes.
- App Not Installed Error on Android — Signature mismatch, corrupted APK, Play Protect block, storage issues.
- Stuck on Loading Screen or Black Screen — Starting Injection freeze and black screen on Android, iOS, and emulators.
- Scripts Not Running — Delta opens but scripts do nothing. Seven common reasons and fixes.
- Installation Guide — Step-by-step APK installation for first-time users.
What to Include When Contacting Us
If you still need to contact us after checking the guides, include these details so we can help faster:
- Your device and OS version — For example: Samsung Galaxy S23, Android 14. Or: iPhone 15 Pro, iOS 17.4.
- Delta Executor version — Which version of the APK or IPA you have installed.
- Roblox version — Found inside Roblox settings or your app store.
- The exact error message — Copy it exactly, do not paraphrase it.
- What you already tried — This saves time and helps avoid duplicate suggestions.
- Screenshots if possible — Attach any relevant error screens to your email.
What We Can and Cannot Help With
We are happy to help with:
- Installation issues and "App Not Installed" errors
- Key system problems and verification loop fixes
- Compatibility questions for your specific device or Android version
- DMCA and copyright removal requests (use the subject line "DMCA Request")
- Bug reports for broken guides or incorrect information on this site
- General questions about Delta Executor features, platforms, and updates
We are not able to help with:
- Writing custom Lua scripts for specific games — the Discord community is better for that
- Recovering Roblox accounts that were banned for using exploits
- Providing "undetected" or anti-ban guarantees — these do not exist
- Any request that involves bypassing Roblox security in ways that violate Terms of Service
Response Times
Email responses typically arrive within 24 to 48 business hours. During periods of high traffic (for example, right after a major Roblox update causes widespread Delta issues), response times may be slightly longer. For faster community support, join the Delta Discord server where other users and moderators can often help within a few minutes.